Operators Question The Benefit And Economics Of Delivery

For the past several years, the foodservice and supermarket markets have been abuzz with dreams of incremental sales and increased profits in a low-growth environment through technology-based delivery. Investors have put hundreds of millions of dollars into Grubhub, DoorDash, Postmates, Uber Eats, Shipt and Instacart. But like most dreams, there was always an element of…