Dunkin’s Brands saw the tidal wave of the Covid pandemic coming and moved quickly to enact change to keep employees and customers safe. It also stayed in close touch with franchisees and helped alter mobile apps, speed drive-thru processing, and alter other technology to allow curbside takeout. It helped. Same-store sales fell only 2% 1Q….
Dunkin’ Pivots Quickly, Avoids Worst Of First Pandemic Hits
