As we’ve noted in several articles in this issue, many of the major chains, and a bunch of start-ups, are eliminating the dining room from their restaurants. McDonald’s, Burger King, Wendy’s, Chipotle and Chick-fil-A have all discussed opening drive-thru and walk-up only concepts. Most already have prototype designs in the works. Several forces are…
Chains Move Toward Drive-Thru Only And Other Small Unit Models
